At phbhet, your privacy matters. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you have as a Filipino player on our platform.
This Privacy Policy ("Policy") describes how phbhet ("phbhet," "we," "us," or "our"), the operator of the online gaming platform at phbhet.net, collects, uses, stores, and discloses personal information about you when you access or use our website, mobile platform, or any services we provide (collectively, the "phbhet Platform").
phbhet is committed to handling your personal data responsibly and transparently. We operate in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the guidelines issued by the National Privacy Commission (NPC) of the Philippines.
By registering for a phbhet account, accessing the phbhet Platform, or otherwise providing us with your personal information, you acknowledge that you have read and understood this Policy and consent to the collection, use, and disclosure of your personal data as described herein. If you do not agree with this Policy, please do not use the phbhet Platform.
This Policy should be read together with phbhet's Terms & Conditions, which are incorporated herein by reference. Capitalised terms not defined in this Policy have the meanings given to them in the Terms & Conditions.
phbhet collects the following categories of personal data from players and visitors to the phbhet Platform:
phbhet collects personal data through the following means:
phbhet uses your personal data for the following purposes:
| Purpose | Data Used |
|---|---|
| Account registration and management | Identity, contact, and KYC data |
| Age and identity verification (21+ compliance) | Date of birth, KYC documents |
| Processing deposits and withdrawals | Financial data, identity data |
| Fraud prevention and security monitoring | Technical data, financial data, gaming data |
| Anti-money laundering (AML) compliance | Identity, financial, and transaction data |
| Responsible gaming monitoring and intervention | Gaming data, behavioural data |
| Customer support and dispute resolution | All relevant data categories |
| Personalised promotions and marketing (with consent) | Contact data, gaming data |
| Platform improvement and analytics | Technical data, behavioural data (anonymised) |
| Regulatory reporting to PAGCOR and AMLC | Identity, financial, and gaming data |
phbhet will not use your personal data for any purpose incompatible with those listed above without first obtaining your consent or as otherwise permitted by applicable law.
phbhet processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:
phbhet does not sell your personal data to third parties. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
All third parties with whom phbhet shares personal data are required to maintain the confidentiality and security of that data and to use it only for the purposes for which it was shared.
phbhet retains your personal data for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.
As a general rule, phbhet retains player account data for a minimum of five (5) years following account closure, in accordance with PAGCOR's record-keeping requirements and the Anti-Money Laundering Act. KYC documents and transaction records may be retained for up to ten (10) years where required by applicable law.
Technical and device data collected through cookies and analytics tools is typically retained for a shorter period, as described in Section 9 (Cookies & Tracking). When personal data is no longer required, phbhet will securely delete or anonymise it.
phbhet implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
While phbhet takes all reasonable steps to protect your personal data, no method of transmission over the internet or electronic storage is completely secure. You are responsible for maintaining the confidentiality of your phbhet login credentials. Please notify us immediately at [email protected] if you suspect any unauthorised access to your account.
phbhet uses cookies and similar tracking technologies to enhance your experience on the phbhet Platform, analyse usage patterns, and support security and fraud prevention functions. The types of cookies we use include:
You can control cookie settings through your browser preferences. Note that disabling certain cookies may affect the functionality of the phbhet Platform. Most browsers allow you to refuse cookies or delete existing cookies through their settings menus.
As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by phbhet:
To exercise any of these rights, please contact phbhet's Data Protection Officer at [email protected]. phbhet will respond to all data subject requests within fifteen (15) business days of receipt, in accordance with NPC guidelines.
If phbhet becomes aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. If you believe a minor has registered on the phbhet Platform, please contact us immediately at [email protected].
phbhet reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated "Last Updated" date. Where changes are material, phbhet will endeavour to notify registered players via email or in-platform notification prior to the changes taking effect.
Your continued use of the phbhet Platform following the posting of a revised Privacy Policy constitutes your acceptance of the updated Policy. We encourage you to review this page periodically to stay informed about how phbhet protects your personal data.
If you have any questions, concerns, or requests regarding this Privacy Policy or phbhet's handling of your personal data, please contact our Data Protection Officer:
You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines if you are not satisfied with phbhet's response to your data privacy concern.
Six key commitments phbhet makes to every Filipino player on our platform.
All data transmitted between your device and phbhet is protected by SSL/TLS encryption. Your login credentials, financial details, and personal information are never sent in plain text.
phbhet fully complies with the Philippine Data Privacy Act of 2012 (RA 10173) and operates under the oversight of the National Privacy Commission (NPC).
phbhet will never sell your personal data to third-party advertisers or data brokers. Your information is used solely to operate your account and comply with legal obligations.
Exercise your rights under the Data Privacy Act at any time — access, correct, delete, or port your data by contacting our Data Protection Officer at [email protected].
Certain data is shared with PAGCOR and the Anti-Money Laundering Council as required by Philippine law — always transparently and only to the extent legally required.
phbhet retains your data only as long as legally required — typically five to ten years for regulatory records — then securely deletes or anonymises it.
Your data is safe with us. Join thousands of Filipino players who trust phbhet for secure, PAGCOR-regulated online casino gaming — with fast GCash payouts and 24/7 support.
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